Manage several companies and follow your requests

A single Autoria account can access several companies: the ones you created and the ones a manager invited you to. Everything is in the Mes sociétés et demandes (My companies and requests) space.

Open the "Mes sociétés et demandes" space

• From a company, click the button next to the company name, at the top left of the navigation. The menu lists Mes sociétés (My companies): pick the one to open, or Mes sociétés et demandes to see everything.
• A dot shows on that button when a request has news: a refusal to read or a company that is ready.

The space shows your ongoing requests first, then your companies. For each company you see its plan and your role; a company that just opened carries the Nouvelle (New) marker.

Add a company

A company is a legal entity, that is one tax identification number. For a new site of the same company, add an agency instead.

1. In Mes sociétés et demandes, click Ajouter une société (Add a company).
2. Follow the same steps as when you signed up: activation code if you have one, then the company information. Annuler (Cancel) takes you back to your companies.
3. Your request is checked, then the company opens or the Autoria team reviews it.

Ajouter une société stays visible but disabled in two cases, with the reason written next to it:

• a request is already ongoing: one request at a time;
• you already own the maximum number of companies of your plan. Only companies where you are the Propriétaire (Owner) count; companies you were invited to do not.

The tax number is the one of one of your companies

If the tax identification number you entered already belongs to a company you are a member of, the request is not sent. A notice shows the company and what to do, depending on its plan and your rights: Demander une agence (Request an agency), Demander le forfait (Request the plan) above, with Comparer les forfaits (Compare plans), Contacter le support (Contact support), or ask the company owner to add an agency. If the number is simply mistyped, correct it.

Follow a request

Click Suivre (Follow) next to the request. The follow-up page shows the steps: request submitted, automatic check, review by the Autoria team if the automatic check is not enough, then the company opening. You also receive an email as soon as a decision is made.

As long as the request is not decided, you can withdraw it with Retirer la demande (Withdraw the request). Your activation code can then be used again for a new request.

If the request is refused

The reason for the refusal is shown on the follow-up page and in the email you receive. A refusal is of one of these two kinds:

• À corriger (To correct), for example a mistyped tax number: your activation code can still be used. Corriger et redéposer (Correct and resubmit) opens the form prefilled with your request and your code.
• Définitif (Final): your activation code can no longer be used; a new request requires a new code. If you think it is a mistake, contact support from the follow-up page or reply to the refusal email.

The refusal stays highlighted until you click J'ai compris (Got it), submit a new request, or for 30 days.

When the company is ready

• If you had no other company, it opens automatically.
• Otherwise, Autoria never switches company for you, so that you do not enter an invoice or a reservation in the wrong company: the follow-up page shows Ouvrir (Open) with the company name, and the company appears in your companies with the Nouvelle marker.

The "Votre compte" widget

News about your account rather than about a company (a refusal, a company that is ready, an opening that takes longer) shows in the Votre compte (Your account) widget, at the bottom right of the screen, whatever the page. It only shows when it has something to tell you.

• When news arrives, a card opens above the widget, unless you are typing or on a phone. Plus tard (Later) closes it without losing anything.
• Click Votre compte to see the news of the last 30 days and act: open the company, correct the request, view the request or J'ai compris.